Refund Policy for holiday.tools

Last updated: May 30, 2025

1. Refund Eligibility

holiday.tools offers refunds for holiday.tools services under the following conditions:

Time Limit

• Refund requests must be made within 30 days of purchase
• The 30-day period begins from the date of your initial purchase

Usage Restrictions

• The service must not have been used extensively
• You must not have violated our Terms of Service
• Digital products that have been downloaded may not be eligible for refund

Valid Reasons

A valid reason must be provided for the refund request, including but not limited to:

• Technical issues that prevent service usage
• Service not meeting described functionality
• Billing errors or duplicate charges
• Accidental purchases

2. Refund Process

How to Request a Refund

1. Contact our support team at contact@holiday.tools
2. Provide your order details and reason for refund
3. Allow 5-10 business days for processing
4. Refunds will be issued to the original payment method

Processing Time

• Credit card refunds: 5-10 business days
• PayPal refunds: 3-5 business days
• Bank transfers: 7-14 business days

Confirmation

You will receive email confirmation once your refund has been processed.

3. Non-Refundable Items

The following items are not eligible for refunds:

• Services used beyond the trial period
• Custom work that has been completed
• Gift cards or promotional credits
• Third-party services or integrations

4. Partial Refunds

In some cases, we may offer partial refunds:

• Pro-rated refunds for unused subscription periods
• Partial refunds for services partially rendered
• Refunds minus processing fees for certain payment methods

5. Subscription Cancellations

Monthly Subscriptions

• Can be cancelled at any time
• No refund for partial months
• Access continues until the end of the billing period

Annual Subscriptions

• May be eligible for pro-rated refunds
• Must be cancelled within 30 days of renewal
• Subject to our standard refund conditions

6. Disputes and Chargebacks

Before initiating a chargeback with your payment provider:

• Contact our support team first
• Allow us the opportunity to resolve the issue
• Understand that chargebacks may result in account suspension

7. Contact Information

For refund inquiries, please contact us:

• Email: contact@holiday.tools
• Phone: Contact us through our website
• Website: holiday.tools
• Business Hours: Monday-Friday, 9 AM - 5 PM EST

8. Policy Updates

This refund policy may be updated from time to time. Changes will be posted on this page with an updated revision date.

This document was last modified on May 30, 2025.